Return & Refund Policy

Return & Refund Policy, PASEPHASE LLC

At PASEPHASE LLC, we want you to shop with confidence. If you are not fully satisfied with your purchase, we’re here to help.

🌍 Countries Covered

This return policy applies to orders shipped to:

  • United States

  • United Kingdom

📦 Returns

We accept returns for both defective and non-defective products.

🔄 Exchanges

We accept product exchanges within the return window.

📋 Return Eligibility

To be eligible for a return or exchange:

  • Items must be new and unused

  • Items must be in original condition and packaging

  • Proof of purchase is required

⏳ Return Window

  • Returns must be requested within 30 days of delivery

📍 Return Method

  • Returns must be dropped off at an authorized drop-off location

  • Return instructions will be provided after contacting us

💰 Fees & Charges

  • No restocking fees

  • Customers may be responsible for return shipping unless the item is defective or incorrect

💳 Refunds

Once your returned item is received and inspected:

  • Refunds will be processed within 15 days

  • Approved refunds will be issued to the original payment method

🚫 Non-Returnable Items

  • Items that show signs of use or damage caused by the customer

  • Items returned outside the 30-day return window

📧 How to Start a Return

To initiate a return or exchange, please contact us.

Include your order number and reason for the return to ensure faster processing.

🏢 Business Information

Company Name: PASEPHASE LLC
Business Address:
1065 Southwest 8th Street
Miami, Florida 33130
United States